News and views

Covering every aspect of national tenant engagement news, opinion and activities, this is your place to keep pace with our member news, latest housing sector news and our opinion pieces.

Showing 761 to 765 of 886 articles.


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Don't Leave Half the Job Undone!

Wednesday 12th of October 2016

Piece by our Training Manager - Val Alker

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Topics: Strategies, Plans & Reports, Tenant Engagement , Customer Insight, Scrutiny & Co-regulation, Community Engagement, Measuring Value


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Catch up on what happened at our South West regional forum

Monday 10th of October 2016

Our South West regional forum took place in Tiverton, Devon on on Monday 3rd October - it was a great event with 36 attendees from across the region learning and sharing with each other.

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Topics: Strategies, Plans & Reports, Tenant Engagement , Customer Insight


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Regeneration: How important is independent resident advice?

Thursday 6th of October 2016

Piece by our Consultancy Manager Kate Newbolt.

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Topics: Customer Insight


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What happened at our North West regional forum

Tuesday 4th of October 2016

Our North West regional forum took place in Runcorn on 26th September - It was a fabulous afternoon with a record breaking 52 attendees from across our members in the North West.

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Topics: Strategies, Plans & Reports, Tenant Engagement , Customer Insight


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Rotherham Council becomes accredited with Tpas

Friday 30th of September 2016

Rotherham Council's Housing and Neighbourhood Services are celebrating this week after being successfully awarded the Tpas accreditation for excellence in tenant engagement.

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Topics: Strategies, Plans & Reports, Tenant Engagement , Customer Insight, Scrutiny & Co-regulation, Community Engagement, Measuring Value


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