News and views
Covering every aspect of national tenant engagement news, opinion and activities, this is your place to keep pace with our member news, latest housing sector news and our opinion pieces.
Showing 801 to 805 of 896 articles.
Housing Ombudsman’s Annual Report and Accounts 2015-16 published
Tuesday 26th of July 2016
The Housing Ombudsman has published her Annual Report and Accounts 2015-16.
The report sets out a year of significant change and positive achievement. The Housing Ombudsman, Denise Fowler, has led an organisational review that is transforming the organisation with a new strategy based on her vision, Housing Matters: Fairness Matters.
Topics: Customer Insight
How a contractor went the extra mile for tenants
Wednesday 20th of July 2016
Sovini Property Services is a maintenance and construction company providing maintenance, construction and new development services for the Sovini Group. They've just become re-accrediated with Tpas
Topics:
Involvement for success
Wednesday 20th of July 2016
Last week our consultancy Manager, Gill Mclaren delivered this workshop to over 60 delegates at the Tpas Annual Conference.
Topics:
Reaction to the Tpas National Standards
Wednesday 20th of July 2016
Watch our short video of landlords, tenants and contractors commenting on the new Tpas Tenant Engagement Standards.
Topics: Strategies, Plans & Reports, Tenant Engagement , Customer Insight, Scrutiny & Co-regulation, Community Engagement, Measuring Value
Gentoo secure over £470,000 grant from the Big Lottery
Tuesday 19th of July 2016
Following a rigorous application process Gentoo has successfully secured over £470,000 from the Big Lottery Fund for its Safety, Support and Crisis Team.
This successful grant marks a major achievement for the Group and will benefit some of the most vulnerable people in our city.
Topics: Customer Insight