News and views
Covering every aspect of national tenant engagement news, opinion and activities, this is your place to keep pace with our member news, latest housing sector news and our opinion pieces.
Showing 306 to 310 of 910 articles.
Comment Piece - Jenny Osbourne: ITV News - Exposing being ignored, botched repairs and disregarded complaints
Wednesday 9th of June 2021
The stories we’ve been hearing from Daniel Hewitt on ITV News are depressingly familiar to those of us working in housing. On Monday nights News at Ten, we heard from Nicole – an all too familiar tale of being ignored, botched repairs and disregarded complaints, culminating in a ceiling collapse and gallons of water pouring through her living room ceiling. An abject failure.
Topics:
RSH announces tenant satisfaction measures sounding board
Tuesday 8th of June 2021
The Regulator for Social Housing (RSH) have created a sounding board with representatives from across the sector to look at tenant satisfaction measures.
Topics: Regulation & Standards, White Paper
Tpas launch first report on applying behavioural insights to tenant engagement
Friday 4th of June 2021
Tpas are delighted to present to the sector a research report and thought leadership event which explores how behavioural insights is the accessible science that can modernise tenant engagement.
Topics:
My COVID-19 Story
Thursday 3rd of June 2021
David Carter Baker a Accord Housing resident speaks about his experience of COVID and how he's kept himself busy and informed during the pandemic.
Topics: Tenant Panels / Associations
Supporting Landlords to Meet the Tpas National Engagement Standards
Thursday 20th of May 2021
Positive About Inclusion explain how their courses will help landlords meet the Tpas National Engagement Standards.
Topics: Tenant Engagement , Tenant Panels / Associations, Tpas Products and Services