Learning with Tpas

All of our training courses are aligned to the National Tenant Engagement Standards, and they will help you exceed the expectations laid out by the Regulator of Social Housing, the Building Safety Regulator, the NHF code of governance and the Housing Ombudsman.

Choose from our hugely popular digital programe which includes bite size webinars, and comprehensive digital training sessions, or if you prefer face to face, we have our in house training offer too. 

Remember all of our training sessions are discounted for Tpas members, and some are even free! 

View our Calendar below

Search:

Use the filters below to help you find what you're looking for...

Accredited

or search by keyword...

 Reset

 

Building Safety (1)
Communities (2)
Community Engagement (49)
Customer Insight (11)
Digital Engagement (4)
Engagement (5)
Leasehold/Shared Ownership (2)
Measuring Value (1)
Member Forums (11)
Membership Materials (5)
National Housing Policies (13)
Online platform (2)
Regulation & Standards (24)
Scrutiny & Co-regulation (23)
Strategies, Plans & Reports (1)
Tenant Engagement (46)
Tenant Engagement Standards (33)
Tenant Panels / Associations (41)
Tenant Satisfaction Measures (24)
Tpas Products and Services (2)
White Paper (2)

Training and events:

Title Start Type Town
A Councillors guide to Social Housing Consumer Standards (Free) 14/10/25 11:00 eLearning n/a
Chairing Skills 12/08/25 10:00 Training Course www.zoom.us
Chairing Skills 16/10/25 10:00 Training Course www.zoom.us
Complaint Handling - Meeting Current Expectations and Involving Residents 02/10/25 10:00 Training Course www.zoom.us
Creating a Positive Engagement Culture 30/06/25 13:00 Training Course www.zoom.us
Creating a Positive Engagement Culture 25/09/25 10:00 Training Course www.zoom.us
Creating a Positive Engagement Culture 10/12/25 17:00 Training Course www.zoom.us
Dealing with Difficult Situations/Resolving Conflict 23/10/25 10:00 Training Course www.zoom.us
Delivering Scrutiny Digitally 29/07/25 10:00 Training Course www.zoom.us
Digital Engagement & Social Media 19/08/25 10:00 Training Course www.zoom.us
Effective Challenging & Questioning Skills 31/07/25 10:00 Training Course www.zoom.us
Embedding a Culture of Inclusive Customer Care 18/09/25 10:00 Training Course www.zoom.us
Ensuring Resident Scrutiny Works in Housing Organisations 19/06/25 10:00 Training Course www.zoom.us
Ensuring Resident Scrutiny Works in Housing Organisations 24/09/25 10:00 Training Course www.zoom.us
Equity, Diversity & Inclusion (EDI) for Involved Customers 05/08/25 14:00 Training Course www.zoom.us
Equity, Diversity & Inclusion (EDI) for Involved Customers 09/10/25 16:00 Training Course www.zoom.us
Equity, Diversity & Inclusion (EDI) for Involved Customers 03/12/25 14:30 Training Course www.zoom.us
Equity, Diversity & Inclusion (EDI) for Involved Customers 18/06/25 16:00 Training Course www.zoom.us
Help Shape the Future of Tpas Connect – Join Our Online Focus Group - Staff Session 03/07/25 14:00 eLearning n/a
Help Shape the Future of Tpas Connect – Join Our Online Focus Group - Tenant Session 03/07/25 11:00 eLearning n/a