Learning with Tpas

All of our training courses are aligned to the National Tenant Engagement Standards, and they will help you exceed the expectations laid out by the Regulator of Social Housing, the Building Safety Regulator, the NHF code of governance and the Housing Ombudsman.

Choose from our hugely popular digital programe which includes bite size webinars, and comprehensive digital training sessions, or if you prefer face to face, we have our in house training offer too. 

Remember all of our training sessions are discounted for Tpas members, and some are even free! 

View our Calendar below

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Building Safety (1)
Communities (1)
Community Engagement (34)
Customer Insight (7)
Digital Engagement (2)
Engagement (4)
Leasehold/Shared Ownership (2)
Measuring Value (1)
Member Forums (6)
Membership Materials (2)
National Housing Policies (10)
Regulation & Standards (19)
Scrutiny & Co-regulation (17)
Tenant Engagement (31)
Tenant Engagement Standards (23)
Tenant Panels / Associations (29)
Tenant Satisfaction Measures (17)
Tpas Products and Services (1)
White Paper (2)

Training and events:

Title Start Type Town
Introduction to Scrutiny 27/08/25 10:00 Training Course www.zoom.us
Tenant Consultation Event with Tpas and MHCLG - North 27/08/25 10:30 Event Eccles
Using Behavioural Insights to Increase Involvement 28/08/25 09:30 Training Course www.zoom.us
Tenant Consultation Event with Tpas and MHCLG - South 02/09/25 10:30 Event Woolwich
Webinar with the Housing Ombudsman - Repairing Trust Spotlight and Q&A 02/09/25 11:00 eLearning n/a
Role of Tenants on Council Housing Boards and Committees 02/09/25 17:00 Training Course www.zoom.us
Tenant Consultation Event with Tpas and MHCLG - Midlands 04/09/25 10:30 Event West Bromwich
Introduction to Being a Board Member of a Housing Association 09/09/25 17:00 Training Course www.zoom.us
Embedding a Culture of Inclusive Customer Care 11/09/25 10:00 Training Course www.zoom.us
Tpas Measuring Engagement Club Meet Up (Free) 15/09/25 11:00 eLearning n/a
Making the Most of Your Digital Meetings 16/09/25 10:00 Training Course Zoom
Webinar - Getting the most out of your membership with Tpas (Free) 16/09/25 14:30 eLearning n/a
Procurement & The Role of Customers 23/09/25 10:00 Training Course www.zoom.us
Resident Engagement & Building Safety 23/09/25 10:00 Training Course www.zoom.us
Ensuring Resident Scrutiny Works in Housing Organisations 24/09/25 10:00 Training Course www.zoom.us
Tpas Housing Summit - Focus on Rewards and Incentives (Free) 24/09/25 10:30 eLearning n/a
Tpas London Member Event (Free for members) 25/09/25 10:00 Event Twickenham
Creating a Positive Engagement Culture 25/09/25 10:00 Training Course www.zoom.us
Holding Your Landlord to Account 01/10/25 10:00 Training Course www.zoom.is
Complaint Handling - Meeting Current Expectations and Involving Residents 02/10/25 10:00 Training Course www.zoom.us