Showing 41 to 45 of 210 articles.

The Ombudsman has new teeth. Is he set to bare them?

Monday 23rd of August 2021

Tpas board director, Tim Mills shares his thoughts on the role of the Housing Ombudsman. Tim is a tenant at Ongo Homes, an Ongo Board member and a member of the HoS residents panel.

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Diversity and inclusion - knowing what to say!

Tuesday 10th of August 2021

Have you ever been in a meeting when someone has said something you felt uncomfortable about? Have you struggled to know how to rectify the situation? To challenge in an appropriate way? 

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Introducing an academic report into stigma in social housing

Wednesday 28th of July 2021

Tpas has invited Mercy Denedo (Durham University) and Amanze Ejiogu (University of Leicester) to introduce their new academic report into social housing stigma and how you can influence their research in the future. 

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Driving up resident engagement standards with contractors

Wednesday 30th of June 2021

Michael Hill, Tpas Business Development Manager talks here about the work he has been leading on to create a set of contractor resident engagement standards.

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Comment Piece - Jenny Osbourne: ITV News - Exposing being ignored, botched repairs and disregarded complaints

Wednesday 9th of June 2021

The stories we’ve been hearing from Daniel Hewitt on ITV News are depressingly familiar to those of us working in housing. On Monday nights News at Ten, we heard from Nicole – an all too familiar tale of being ignored, botched repairs and disregarded complaints, culminating in a ceiling collapse and gallons of water pouring through her living room ceiling. An abject failure.

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