Showing 6 to 10 of 163 articles.

Resident Engagement starts with the right culture

Wednesday 7th of April 2021

Tpas Business Development Manager, Michael Hill blogs about getting the culture right for engagement to thrive. 

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Let's apply the 'Mum Test'

Thursday 11th of March 2021

Tpas have been supporting Mears to run a series of ‘Your Voice Customer forums’ which bring together tenants and sector experts to discuss key issues facing the housing sector. Tracey Lyth, Group Head of Customer Success blogs about what she took from the latest forum event which focussed on tackling stigma in social housing.

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Tpas Virtual Member Event looks at ASB with partners Resolve and ASB Help

Wednesday 24th of February 2021

It is so important that Tpas looks beyond engagement at other key housing services. And so our first national members’ event of 2021 focused on ASB.

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Topics: Member Forums, National Housing Policies, Regulation & Standards, White Paper

What should drive community investment?

Wednesday 10th of February 2021

Tpas associate, Pete Davies shares his opinion on what should drive community investment.

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Tpas top tips for getting ahead of the White Paper

Monday 7th of December 2020

It's a couple of weeks now since the White Paper came out - the Charter for Social Housing Residents - and I've been thinking about what this means for Tpas members and for the world of tenant engagement.

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Topics: Regulation & Standards, White Paper