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Inspection advice? Be open, honest and focused on improvement

Tuesday 28th of April 2026

Our April meet-up for LA and ALMO engagement officers gave members the chance to explore one of the sector’s biggest topics right now: inspections.

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Topics: Strategies, Plans & Reports, Tenant Engagement , Member Forums, National Housing Policies, Regulation & Standards, Membership Materials


The Building Safety Regulator recruits Chair Person for Residents’ Panel

Tuesday 14th of April 2026

The Building Safety Regulator are currently looking to recruit a Chair for the panel, to lead the meetings and ongoing work of the panel. They are seeking applications from current residents of high-rise buildings.

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Topics: Tenant Panels / Associations


Government response and impact assessment for the ‘Improving Energy Efficiency of socially rented homes’ consultation

Thursday 2nd of April 2026

the full government response and impact assessment for the ‘Improving Energy Efficiency of socially rented homes’ consultation has been published today (1st April) This will require social homes to meet either the fabric performance, smart readiness or heating system metric at band C by 2030, followed by one of the remaining metrics at band C by 2039, unless a valid exemption applies.

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Topics:


Who really holds the power? Reform, responsibility and the risk ahead

Thursday 2nd of April 2026

Recent reforms in social housing were meant to rebalance the system.

Stronger consumer standards. Proactive inspections. Tenant Satisfaction Measures. Awaab’s Law.

On paper, this is a decisive shift. The regulatory dial has moved and the tone from government is clear: tenants must have more power.

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Topics:


STAIRS in Social Housing: What It Means for Tenants — Whether You’re Engaged or Not

Wednesday 1st of April 2026

The proposed introduction of Social Tenant Access to Information Requirements (STAIRS) by the Housing Ombudsman represents one of the most important transparency shifts in social housing for many years. While much of the discussion so far has focused on governance and complaint handling, STAIRS could fundamentally reshape how tenants access information about their homes, services, and landlords’ decision making.

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Topics: Strategies, Plans & Reports, Tenant Engagement , Tenant Engagement Standards


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