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Showing 6 to 10 of 249 articles.
The Room Where It Happens: The Strategic Power of Tenant Involvement in Social Housing
Tuesday 22nd of July 2025
In this new world of regulation tenants are increasingly demanding that they have a voice not just on day to services but strategic delivery to.
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Our Experience with the Tpas Exemplar Accreditation - St Leger
Monday 21st of July 2025
Asim Munir, Engagement and Communications Service Manager at St. Leger Homes talks about Tpas Exemplar Accreditation
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Ask The Ombudsman - what we heard
Tuesday 10th of June 2025
On Monday, the 9th of June, we had another great session with Richard Blakeway. The Housing Ombudsman was quizzed for nearly an hour by 35 tenants on a range of subjects. Here are just some of the highlights.
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Gateshead's Experience of the Tpas Accreditation Process
Monday 9th of June 2025
The regulatory framework for social housing strongly emphasises listening to tenants and acting on their views. Gateshead applied for the Tpas accreditation to independently test our current approach and identify areas for improvement.
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Tackling Social Housing Stigma Together
Thursday 29th of May 2025
Do tenants sometimes feel like they are seen as second-class citizens just because they live in Council or Housing Association homes?
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