Showing 46 to 50 of 212 articles.

Driving up resident engagement standards with contractors

Wednesday 30th of June 2021

Michael Hill, Tpas Business Development Manager talks here about the work he has been leading on to create a set of contractor resident engagement standards.

  Read more



Comment Piece - Jenny Osbourne: ITV News - Exposing being ignored, botched repairs and disregarded complaints

Wednesday 9th of June 2021

The stories we’ve been hearing from Daniel Hewitt on ITV News are depressingly familiar to those of us working in housing. On Monday nights News at Ten, we heard from Nicole – an all too familiar tale of being ignored, botched repairs and disregarded complaints, culminating in a ceiling collapse and gallons of water pouring through her living room ceiling. An abject failure.

  Read more


My COVID-19 Story

Thursday 3rd of June 2021

David Carter Baker a Accord Housing resident speaks about his experience of COVID and how he's kept himself busy and informed during the pandemic.

  Read more

Topics: Tenant Panels / Associations

Supporting Landlords to Meet the Tpas National Engagement Standards

Thursday 20th of May 2021

Positive About Inclusion explain how their courses will help landlords meet the Tpas National Engagement Standards.

  Read more

Topics: Tenant Engagement , Tenant Panels / Associations, Tpas Products and Services

Understanding what works for us

Monday 10th of May 2021

We asked Michelle Anderson-Dore, Head of Partnerships, Homes & Neighbourhoods Service, Kirklees Council to tell us their experience of working with Tpas to enhance their engagement activities

  Read more


Are you a member?

Join Tpas today

Search news and views



  • Communities (1)
  • Community Engagement (12)
  • Customer Insight (10)
  • Digital Engagement (1)
  • Measuring Value (12)
  • Member Forums (8)
  • Membership Materials (4)
  • National Housing Policies (6)
  • Regeneration (1)
  • Regulation & Standards (8)
  • Scrutiny & Co-regulation (14)
  • Strategies, Plans & Reports (17)
  • Tenant Engagement (18)
  • Tenant Panels / Associations (3)
  • Tpas Products and Services (3)
  • White Paper (4)