News and views
Covering every aspect of national tenant engagement news, opinion and activities, this is your place to keep pace with our member news, latest housing sector news and our opinion pieces.
Showing 441 to 445 of 537 articles.
Tuesday 26th of July 2016
The Housing Ombudsman has published her Annual Report and Accounts 2015-16.
The report sets out a year of significant change and positive achievement. The Housing Ombudsman, Denise Fowler, has led an organisational review that is transforming the organisation with a new strategy based on her vision, Housing Matters: Fairness Matters.
Topics: Customer Insight
Wednesday 20th of July 2016
Watch our short video of landlords, tenants and contractors commenting on the new Tpas Tenant Engagement Standards.
Topics: Strategies, Plans & Reports, Tenant Engagement , Customer Insight, Scrutiny & Co-regulation, Community Engagement, Measuring Value