News and views

Covering every aspect of national tenant engagement news, opinion and activities, this is your place to keep pace with our member news, latest housing sector news and our opinion pieces.

Showing 441 to 445 of 537 articles.


Tpas AGM Wednesday 13th July 2016.

Wednesday 27th of July 2016

Our Tpas AGM took place at our National Tenants Conference in Warwickshire on 13th July 2016.

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Topics: Customer Insight


Housing Ombudsman’s Annual Report and Accounts 2015-16 published

Tuesday 26th of July 2016

The Housing Ombudsman has published her Annual Report and Accounts 2015-16.

The report sets out a year of significant change and positive achievement. The Housing Ombudsman, Denise Fowler, has led an organisational review that is transforming the organisation with a new strategy based on her vision, Housing Matters: Fairness Matters.

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Topics: Customer Insight


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How a contractor went the extra mile for tenants

Wednesday 20th of July 2016

Sovini Property Services is a maintenance and construction company providing maintenance, construction and new development services for the Sovini Group. They've just become re-accrediated with Tpas

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Involvement for success

Wednesday 20th of July 2016

Last week our consultancy Manager, Gill Mclaren delivered this workshop to over 60 delegates at the Tpas Annual Conference.

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Reaction to the Tpas National Standards

Wednesday 20th of July 2016

Watch our short video of landlords, tenants and contractors commenting on the new Tpas Tenant Engagement Standards.

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Topics: Strategies, Plans & Reports, Tenant Engagement , Customer Insight, Scrutiny & Co-regulation, Community Engagement, Measuring Value


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