Blog

Showing 91 to 95 of 103 articles.


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3 critical questions before demonstrating social value

Tuesday 7th of June 2016

Every week we help clients cope with the pressure of showing good value returns and making an impact on service improvement. Often, when we start working with a client we ask three questions to make sure they don’t miss the important tricks.

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Topics: Measuring Value


Tenant Involvement - Why Bother?

Wednesday 1st of June 2016

Training Manager Val Alker makes the case to the University of Salford Housing Management Conference

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Topics: Strategies, Plans & Reports, Tenant Engagement , Measuring Value


Trends in how landlords are meeting the regulatory requirements

Tuesday 17th of May 2016

Delivering the accreditation puts us in a unique position of working with residents, staff and Board members to understand how they can support improvement and drive a customer care culture further forward in their organisation.

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Topics: Strategies, Plans & Reports


When a plan comes together

Friday 13th of May 2016

Tpas consultancy manager, Gill Mclaren shares her congratulations to two clients who have won at a prestigious awards.

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Topics: Strategies, Plans & Reports


Policy Blog: Challenge and change

Wednesday 4th of May 2016

Our policy advisor, Abi Davies, gives her opinion on what we should expect next from the lords

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Topics: Strategies, Plans & Reports, Tenant Engagement , Customer Insight, Scrutiny & Co-regulation, Community Engagement, Measuring Value


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Topics

  • Community Engagement (9)
  • Customer Insight (10)
  • Digital Engagement (1)
  • Measuring Value (12)
  • National Housing Policies (3)
  • Regeneration (1)
  • Regulation & Standards (2)
  • Scrutiny & Co-regulation (12)
  • Strategies, Plans & Reports (17)
  • Tenant Engagement (10)
  • Tenant Panels / Associations (1)