News and views

Covering every aspect of national tenant engagement news, opinion and activities, this is your place to keep pace with our member news, latest housing sector news and our opinion pieces.

Showing 51 to 55 of 897 articles.


Tpas Grenfell Statement - 5th September 2024

Thursday 5th of September 2024

Yesterday saw the publication of the Grenfell Tower Inquiry Phase Two Report.
There is a huge amount to take in from the document and we will engage with members once we’ve had the opportunity to reflect on the findings in full.

What is clear is that this is a truly heartbreaking and sobering read for everyone living and working in social housing.

When trust collapses between landlords and tenants, and when the voices of people living in social housing are left unheard, there are consequences – in this case, they were deadly.

Our hearts go out to all the survivors and bereaved families and our thoughts will always be with them.

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Introducing our Six Minute Engagement Essentials: A Brand New Tpas Member Benefit!

Tuesday 3rd of September 2024

We’re delighted to launch our new and free member benefit. This quick, yet comprehensive training video around tenant engagement will help you to gain a valuable insight into better engagement.

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Topics: Tenant Engagement , Digital Engagement, Membership Materials, Tpas Products and Services, Engagement


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Feedback following our Tpas Tenant Conference 2024 from Involved Residents

Monday 2nd of September 2024

With over 220 people in attendance, two of our involved residents were kind enough to provide us with their blog and feedback.

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Lampton Services - Smart Review Journey

Wednesday 21st of August 2024

Tpas was delighted to work with Lampton Services (DLO at Hounslow), as they undertook the Tpas Contractor SMART review earlier this year. Our National Consultancy Manager Gillian McLaren carried out this review for them.

Read more in their blog of their journey, and how they got the accreditation this year.

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Topics: Tpas Products and Services, Engagement


Ombudsman shares learning from severe maladministration on windows

Friday 16th of August 2024

Following on from the Ombudsman's open letter to Chief Executives on the issue, the Housing Ombudsman has released its latest learning from severe maladministration report (PDF) looking at how landlords have responded to windows complaints.

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