News and views
Covering every aspect of national tenant engagement news, opinion and activities, this is your place to keep pace with our member news, latest housing sector news and our opinion pieces.
Showing 51 to 55 of 909 articles.
New Members and Updates November 2024
Monday 25th of November 2024
This month we welcomed two new members to Team Tpas, Solihull Care HA, and Kingston Council. Welcome aboard!
Topics:
Engaging the repairs team in tenant engagement – try shared visits?
Tuesday 12th of November 2024
Our November meetup for Local Authority and ALMO engagement officers had an ‘open space’ theme. In other words, “you can talk about anything you want”.
Topics: Tenant Engagement , Member Forums, National Housing Policies, Regulation & Standards
Regulator of Social Housing Issues Top 'C1' Grading to a Council for the First Time
Wednesday 30th of October 2024
A South Yorkshire council has received a ‘C1’ for how it is meeting the consumer standards outcomes.
The Regulator of Social Housing (RSH) has given Barnsley Metropolitan Borough Council a ‘C1’ grading based on how it is meeting the four consumer standards.
Topics: Tenant Engagement Standards, Tenant Satisfaction Measures
Today, the Government has launched a consultation on future social housing rent policy
Wednesday 30th of October 2024
The Government has launched a consultation on future social housing rent policy.
In this consultation, they set out the preferred policy of permitting social housing rents to increase by up to CPI+1% each year for five years (2026-2031).
Topics: Regulation & Standards
Golden Nuggets – (Not the edible kind!) My key takeaways from the Scrutiny Conference
Wednesday 30th of October 2024
I collect Golden Nuggets wherever I go, whether it’s learning new things; good practice, new ideas or innovation, or having a chat that really sparks your imagination.
On 16th October, I attended our Tpas Scrutiny Conference and greeted by well over 150 scrutineers. It was so inspiring, and some people had been involved in many years of the journey to improvement, whilst others were just dipping their toes into the scrutiny pool.
Topics: Tenant Engagement , Customer Insight, Scrutiny & Co-regulation, Engagement