Showing 11 to 15 of 154 articles.


What a good idea, digital meetings, who would have thought that such good things could come from an enforced lockdown!

Tuesday 4th of August 2020

We asked involved tenant Paulette to share her experience of attending the Tpas virtual roundtables.

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An Ombudsman service shouldn’t be shrouded in mystery

Tuesday 28th of July 2020

An Ombudsman service shouldn’t be shrouded in mystery. It should be open, easy to access and transparent. We are changing to make that happen at the Housing Ombudsman Service.

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Topics: National Housing Policies, Regulation & Standards


What does engagement look like after lockdown?

Wednesday 22nd of July 2020

We asked Head of Resident Engagement at Sovereign, Aasia Nisar to tell us what she expects resident engagement to look like in the future.  

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Tpas Virtual Roundtables - an effective way to share learning through a more efficient use of time and without the expense of travel!

Tuesday 23rd of June 2020

Helen Watson from The Gateshead Housing Company talks about the recent Tpas Member Virtual Roundtables she took part in.

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My experience of a Tpas Virtual Roundtable

Tuesday 23rd of June 2020

BPHA Tenant Jackie shares her her initial worries and experience of her first virtual roundtable!

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