LB Hammersmith and Fulham: Stock Options ITLA

Friday 25th of November 2016

Thank you to Tpas for all of their hard work in supporting our residents through the consultation and door knocking phase of the proposed stock transfer programme over the past 24 months. The feedback we have had from bouth our staff and residents has been extremely positive. Our residents were impressed with the level of knowledge and expertise Tpas staff demonstrated in meetings and on the door step. Overall Tpas' performance was good and all targets were delivered or exceeded.

Nilavra Mukerji - Director of Housing Services, LBHF Council

Tpas were the Independent Tenant’s and Leaseholders’ Advisor for the whole “housing stock options appraisal” process in LB Hammersmith & Fulham. We were appointed by residents with the support of officers following a formal procurement process advertised across the European Union.

Our role was to provide independent advice to any tenant and leaseholder of LB Hammersmith & Fulham who needed it. We supported tenants and worked on their behalf to ensure that they were fully informed and involved throughout the appraisal.

For more information on our approach, role and standards that you can expect from us please look at our Service Charter.

How to contact us

This project has now ended and Tpas is no longer acting as the Independent Tenant and Leaseholder Adviser for London Borough of Hammersmith & Fulham.

For any further enquiries regarding the housing stock options, please contact the Hammersmith and Fulham Resident Involvement Team on: 0208 753 6996

Project News and Documents

July 2016: PAC Update on Stock Transfer
July 2016: The Commissions Report
June 2016: ITLA Project Update
June 2016: Your Home, Your Future, Your Say Newsletter
April 2016: Frequently Asked Questions
March 2016:Your Home, Your Future, Your Say Newsletter

ITLA Service Charter
ITLA Glossary of Terms

For more information from the RCC, please visit