LB of Havering: Estate Regeneration IRA

Thursday 1st of December 2016

Independent Resident Advice – Area Regeneration

Tpas provides independent advice and support to residents affected by the Councils’ proposals for regeneration and development of housing across LB Havering.

Our role provides a direct access and independently managed Freephone and email service specifically for all residents including, tenants, leaseholders and freeholders who are affected by proposals and change ahead, see how to contact us below.


Our service will provide you with independent and qualified advice confidentially. Our reporting back to the Council will gather information about the type of queries we receive and help to inform decisions through the process but we will never disclose names and identities of those who contact us unless of course, you specifically ask us to.

Who can use this service?

This service is available freely to all residents living in the following areas and you can also access the Council’s latest information by clicking on the website link for your area below:

Chippenham, Farnham and Hilldene

Maygreen Crescent and Park Lane Estate

Napier House and New Plymouth House

Oldchurch Gardens                    

Waterloo Estate

Brunswick Court

Delderfield House

Dell Court

Maygreen Crescent and Park Lane

Queen Street

Royal Jubilee Court

Serena, Solar and Sunrise Court

Bridge Close Regeneration

Our role is to provide independent advice to any resident who needs help. We will support you and work on your behalf to ensure that you are fully informed. For more information on our approach, role and standards that you can expect from us please look at our Service Charter.

How to contact us

Phone us directly using our Independent Advisor Freephone on: 0800 731 1619 (if you are calling from a landline the call is totally free to you but if you are using a mobile phone tell us straight away and we’ll call you right back)

Email us directly using the dedicated email account at: